 Hello
my name is JAN, and Welcome to JAUNT’s Automated
Network. I am here to help you easily manage you trips with your phone 24 hours a day. Cancel a ride, check your
schedule, or receive general information. You can
also receive reminder calls from me about your scheduled
trips.
I can assist you with:
- Cancelling your rides
- Checking your scheduled trips
- Calling you the night before your trips (trip reminder)
- Calling you the same day as your trip if the estimated pick-up time changes more than 20 minutes
To use the trip reminder features you will first need to talk to a JAUNT reservationist to be added to the list.
Call JAUNT at (434) 296-3184, and select Option 1 from the main menu: “For General Information”, to check on or cancel your scheduled trips, press 1. After you select Option 1 you can talk to JAN or use the keypad on your phone.
Here’s how it works:
PRESS 1: You will reach the automated system
for information.
• SAY check trips
to check on or cancel a trip
• SAY general information to
hear information on eligibility, employment, hours
of operations and directions to JAUNT offices
• Say reservations to schedule
a trip: You will be transferred to JAUNT’s reservations
department, where you can schedule a trip with
one of the reservationists.
PRESS 2: You
will reach JAUNT dispatch
• Use this option
if you need to change or have questions about
today’s trip.
PRESS 3: You
will reach JAUNT reservations.
• Use this option
to schedule a trip for any other day than today.
PRESS 4: You
will reach JAUNT’s business office |
